Terms of Service – Kimkara

A. Who We Are

Kimkara is more than a label. We are a community of creators, dreamers, and women who believe that modest fashion can be elegant, sustainable, and meaningful.

B. Our Products & Pricing

We take care to represent colors, fabrics, and styles accurately online, but screens vary. Prices are current at the time of display and may change—sometimes overnight—so grab your favorites before they’re gone! Out-of-stock items are clearly labeled, and refunds are always available if needed.

C. How to Order

By placing an order, you confirm that you’ve reviewed the product details and pricing. We’ll send a confirmation and payment instructions shortly. Timely payment ensures your items reach you quickly.

D. Payment Options

• Credit/Debit Card
• E-wallets: OVO, ShopeePay
• Bank Transfer
• Convenience stores: Alfamart/Indomaret
• Paylater solutions
• Cash on Delivery (COD)

Some methods may include small fees; we’ll always disclose them upfront.

E. Receiving Your Order

Please check your items carefully upon delivery. If something isn’t right—wrong color, size, or defect—contact us immediately via chat. We’re here to make it right.

F. Complaints & Support

We value your feedback. Every complaint or issue is handled promptly, with care and respect. Think of us as your personal fashion concierge.

G. Dispute Resolution

If disputes arise, let’s try to resolve them together first. If we can’t, both parties agree to submit to the appropriate District Court in Indonesia.

H. Governing Law

These Terms are governed by Indonesian law, with fairness, ethics, and clarity at their core.

I. Need Help?

Questions, ideas, or just a hello? Reach out via chat or email. We love hearing from you and promise a friendly, helpful reply.