International Shipping Policy – Kimkara
We are proud to offer worldwide shipping for our global customers.
1. Processing Time
Orders are typically processed within 1–3 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next working day.
2. International Shipping Options
We ship to most countries worldwide. You may choose between standard or express international shipping during checkout. Delivery time and rates will vary based on your destination and shipping method.
Estimated delivery times:
- Southeast Asia: 5–10 business days
- Australia & New Zealand: 5–10 business days
- Middle East & Europe: 7–14 business days
- USA & Canada: 10–20 business days
3. Shipping Rates
Shipping fees are calculated automatically at checkout based on your location and order weight. For bulk or wholesale orders, please contact us for a custom quote.
4. Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, or customs fees upon arrival. These charges are determined by your country’s customs office and must be paid by the recipient. Kimkara is not responsible for these additional costs.
5. Order Tracking
All international orders come with tracking. You will receive a tracking link via email once your package has been shipped.
6. Delays or Lost Packages
Please note that international shipping may experience delays due to customs clearance or courier issues. If your order has not arrived within the estimated delivery time, contact us at info@kimkara.co, and we’ll assist you in resolving the issue.
7. Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect input.
